Returns & Exchanges
At Redragonshop, we stand by the quality of our gaming peripherals and offer a 30-day return window for products in original condition. If you are not completely satisfied with your hardware, we provide a streamlined process for refunds and replacements.
Initiate Your Request
Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the electronics in their original retail packaging, including all cables, keycaps, and manuals that were included in the box.
Ship the Item
Affix the provided shipping label to your package and drop it off at the designated carrier location to ensure tracked delivery to our warehouse.
Inspection and Refund
Once our technicians verify the item's condition and functionality, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing